Skip to Main Content

7th Annual Legislative Awareness Day – Save the Date!


Monday, March 7th, 2016 at 2:30 pm
Joint Hearing Room (Room 145)
Legislative Services Building,
90 State Circle
Annapolis, MD 21401
Flyer and parking information
Agenda for event


Awards will be given out to:

Ethlette Ennis
Dr. Heather Hunt
Nancy Jenkins
Brenda Kelly-Frey
Allan H. Kittleman

The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Office of the Deaf & Hard of Hearing. Click here to complete a three question customer experience survey.

Click here to view our FY19 Customer Service Annual Report.