Communication Access For more information about interpreting, including sign language and oral transliteration, please visit the Communication Access page. Assistive Technology For more information about assistive technology, including FM systems and assistive listening devices, please visit the Assistive Technology page. CART Communication Access Realtime Translation (CART) is word-for-word instant speech-to-text translation provided on scene in just Read the Rest…
Sign Language Interpreting Sign language interpreting makes communication possible between Deaf/hard of hearing individuals and hearing individuals. Interpreting is a complex process that requires a high degree of linguistic, cognitive, and technical skills in both English and American Sign Language (ASL). Sign language interpreting involves more than simply replacing a word of spoken English with Read the Rest…
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The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
Timely and Responsive: We will be proactive, take initiative, and anticipate your needs.
Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret and implement state policies and procedures.
Accessible and Convenient: We will continue to simplify and improve access to information and resources.
Truthful and Transparent: We will advance a culture of honesty, clarity and trust.