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Posts Tagged ‘financial assistance’

Resource Guide: Insurance and Financial Assistance on Hearing Aids, Cochlear Implants, and Audiology Services

Insurance Plans Financial Assistance FAQs Insurance Plans Fully-Insured Health Plans, HMOs, and Non-Profit Health Service Plans Maryland law requires fully-insured health plans, health maintenance organizations (HMOs), and non-profit health service plans to provide some coverage for hearing aids and audiological services for children. If your health insurance plan is a fully-insured health plan, HMO, or  Read the Rest…


The Maryland Governor’s Office of the Deaf and Hard of Hearing does not assume any legal liability for the accuracy, completeness, or usefulness of any information provided. Inclusion or exclusion of information does not constitute approval or disapproval. Please contact the listed agency or entity directly to determine if it meets your needs and expectations. If you  Read the Rest…

The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Office of the Deaf & Hard of Hearing. Click here to complete a three question customer experience survey.

Click here to view our FY19 Customer Service Annual Report.