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Posts Tagged ‘insurance’

Resource Guide: Insurance and Financial Assistance on Hearing Aids, Cochlear Implants, and Audiology Services

Insurance Plans Financial Assistance FAQs Insurance Plans Fully-Insured Health Plans, HMOs, and Non-Profit Health Service Plans Maryland law requires fully-insured health plans, health maintenance organizations (HMOs), and non-profit health service plans to provide some coverage for hearing aids and audiological services for children. If your health insurance plan is a fully-insured health plan, HMO, or  Read the Rest…

Fair Housing Videos

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Audiology and Speech Language Pathology

Audiology is the study and diagnosis of hearing, balance, and related disorders. Audiologists working in this field help treat hearing loss and attempt to preemptively prevent related damage by evaluating patients, administering hearing tests, as well as prescribing and dispensing hearing aids and other hearing assistance technologies such as cochlear implants. Audiologists can also help  Read the Rest…

The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

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Click here to view our FY19 Customer Service Annual Report.