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Posts Tagged ‘maryland’

Resource Guide: State Procurement of Sign Language Interpreting Services

Whenever using sign language interpreting services for Deaf and hard of hearing constituents, state agencies should always use certified interpreters to ensure that effective communication takes place between both parties and to protect entities from liability. Visual Communication Services Contract The state of Maryland has a contract with sign language interpreting agencies to provide interpreting  Read the Rest…

Resource Guide: Wireless, Streamlined Real-Time Captioning

CART, or Communication Access Realtime Translation, is a speech-to-text captioning service that provides live captions for Deaf and hard of hearing attendees at events, meetings, presentations, conferences, and more. Typically, the live captions are displayed on a screen while the presentation is shown on another, separate screen. Consequently, Deaf and hard of hearing individuals are required  Read the Rest…

Resource Guide: Insurance and Financial Assistance on Hearing Aids, Cochlear Implants, and Audiology Services

Insurance Plans Financial Assistance FAQs Insurance Plans Fully-Insured Health Plans, HMOs, and Non-Profit Health Service Plans Maryland law requires fully-insured health plans, health maintenance organizations (HMOs), and non-profit health service plans to provide some coverage for hearing aids and audiological services for children. If your health insurance plan is a fully-insured health plan, HMO, or  Read the Rest…

Resource Guide: Early Hearing Detection and Intervention

Early Hearing Detection and Intervention Early identification and early intervention are the keys to successful language development. If not detected early, studies have shown that children who are born Deaf or hard of hearing can have delays in speech, language, social skills, and academic achievement. It is important that all infants and young children have a hearing  Read the Rest…

Accommodations

Communication Access For more information about interpreting, including sign language and oral transliteration, please visit the Communication Access page. Assistive Technology For more information about assistive technology, including FM systems and assistive listening devices, please visit the Assistive Technology page. CART Communication Access Realtime Translation (CART) is word-for-word instant speech-to-text translation provided on scene in just  Read the Rest…

Telecommunications

There is a wide range of voice, text, and video relay services and technologies that allow consumer choice of language and mode of communication to access the telephone network. To decide which device best suits your needs and preferences, please contact the Maryland State Department of Information Technology’s Maryland Relay service. Maryland Governor’s Office of  Read the Rest…

Senior Citizens

There are many resources available for senior citizens on housing, health, financial assistance and more. In Maryland, the Maryland Department of Aging protects the rights and quality of life of older persons in the state. The Department of Aging administers programs and funds through local area agencies. Maryland Governor’s Office of the Deaf and Hard  Read the Rest…

Legal and Self Advocacy

Legal and Self Advocacy There are many laws in place to ensure that people who are Deaf or hard of hearing are not discriminated against and have equal and full access to resources and services. Maryland Commission on Civil Rights About MCCR Maryland anti-discrimination laws for housing, employment, and public accommodations are enforced by the  Read the Rest…

Infants, Children, and Youth

Early identification and early intervention are the keys to successful communication development. If not detected early, studies have shown that children who are born deaf can have delays in speech, language, social skills, and academic achievement. It is important that all infants and young children have a hearing screening, which helps find children who are deaf. For  Read the Rest…

Independent Living

Independent Living centers are typically non-residential, private, non-profit, consumer-controlled, community-based organizations that provide services and advocacy by and for persons with all types of disabilities. Their goal is to assist individuals with disabilities to achieve their maximum potential within their families and communities. Maryland Governor’s Office of the Deaf and Hard of Hearing Resources Directories Virtual Directory NEW!  Read the Rest…

Fair Housing Videos

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Emergency Preparedness and Fire Safety

Be Prepared Emergency preparedness involves planning for disaster before it happens. Make sure you know what dangers affect the communities where you live, work, and play and that you make a plan for when an emergency or disaster happens. 3 Steps to Being Prepared for an Emergency Creating an emergency plan that is right for  Read the Rest…

Meetings

Advisory council meetings and townhall meetings are always slated to take place from 2 to 5 p.m. at 100 Community Place in Crownsville, MD in the main conference room unless otherwise noted.  After each advisory council meeting, the office hosts townhall meetings to promote engagement among council members and constituents, and for the office and  Read the Rest…

Advisory Council Members

Maryland Advisory Council on the Deaf & Hard of Hearing Appointed by Governor to 3- year terms with Senate advice and consent; at the end of a term, a member continues to serve until a successor is appointed. Michele Westfall, Chair Marny Helfrich, Vice Chair Vikki Porter, Secretary Appointee Seat Term End S. Spencer Dove Maryland  Read the Rest…

Advisory Council

The Maryland Advisory Council on the Deaf and Hard of Hearing The Maryland Advisory Council on the Deaf & Hard of Hearing was authorized in October 2001 (Chapter 537, Acts of 2001-Code State Government Article, secs. 9-2404 through 9-2406) to advise and give support to the Maryland Governor’s Office of the Deaf and Hard of  Read the Rest…

Meet The Team

Kate Breen Acting Director Kate, a Central New York native mainstreamed in the public school system and is a Model Secondary School for the Deaf alumni. She received a Bachelor’s degree in Government from Gallaudet University, Masters in International Studies from University of Limerick in Ireland, and Masters in International Development from Gallaudet University. Kate’s  Read the Rest…

About Us

The Maryland Governor’s Office of the Deaf and Hard of Hearing The Governor’s Office of the Deaf and Hard of Hearing was established in October 2001 through legislation (Chapter 537 of the Acts of the 2001 General Assembly). In accordance with the State Government Article, section 9-2407 of the Annotated Code of Maryland, the office promotes  Read the Rest…

Legislation

During the legislative session, the Maryland Governor’s Office of the Deaf and Hard of Hearing is responsible for monitoring various bills that are introduced in the state legislature and may be of interest to Deaf and hard of hearing Marylanders. The office also ensures that the community remains informed of updates on hearings and votes  Read the Rest…

The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Office of the Deaf & Hard of Hearing. Click here to complete a three question customer experience survey.

Click here to view our FY19 Customer Service Annual Report.