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Governor Hogan and the Governor’s Office of the Deaf and Hard of Hearing Wishes You a Happy Holiday!

On December 12th, some of the office staff visited Governor Hogan and First Lady Yumi Hogan at the Government House in Annapolis for the annual Holiday Open House. Governor Hogan and the Governor’s Office of the Deaf and Hard of Hearing staff wish you and your family a very happy holiday season!

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The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Office of the Deaf & Hard of Hearing. Click here to complete a three question customer experience survey.

Click here to view our FY19 Customer Service Annual Report.