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Introducing Our New Interns

Now that summer is over and students are returning to school, ODHH is thrilled to announce four new interns for the fall semester. Please join us in welcoming Shyla Chatlani, Zachary Ennis, Erica Fields, and Kyle Gagahan to the ODHH team. They all bring a variety of backgrounds and interests to the table. Keep reading to learn more about each intern!

  Shyla Chatlani
Shyla Chatlani Hello! I’m Shyla Chatlani. I started interning here at ODHH at the end of August. I am a senior at Towson University in the Deaf Studies program with a concentration in human services. I have been enjoying my time here with ODHH. I have been learning a great amount about the government system, the Deaf community here in Maryland, and how they can work hand-in-hand. The ultimate goal is to provide equal access and services.
  Zach Ennis
Shyla Chatlani Hi, I’m Zach Ennis and I’m a first year social work graduate student at Gallaudet. I’ll be interning here at ODHH for one year and I’m really excited to be here. I’m also looking forward to expanding my social work education and applying it while I’m here.
  Erica Fields
Shyla Chatlani Hi, my name is Erica Fields. Currently, I am a senior at Towson University majoring in Deaf Studies. I’m excited to be interning here at ODHH and I’m eager to learn. My main goal is learn more about advocating for the deaf, hard of hearing and deafblind community.
  Kyle Gagahan
Shyla Chatlani Hi, my name is Kyle Gagahan. I’m a first-year graduate student at Johns Hopkins University studying public health. I’m excited to be an intern with the Governor’s Office of the Deaf and Hard of Hearing.

The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

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