Maryland law requires that, upon request, places of public accommodation are to keep closed captioning activated on any television that is in use during regular hours in any public area. Places of public accommodation are excluded from this requirement if (1) no television receiver of any kind is available in the public area or (2) Read the Rest…
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CART, or Communication Access Realtime Translation, is a speech-to-text captioning service that provides live captions for Deaf and hard of hearing attendees at events, meetings, presentations, conferences, and more. Typically, the live captions are displayed on a screen while the presentation is shown on another, separate screen. Consequently, Deaf and hard of hearing individuals are required Read the Rest…
- Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
- Timely and Responsive: We will be proactive, take initiative, and anticipate your needs.
- Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret and implement state policies and procedures.
- Accessible and Convenient: We will continue to simplify and improve access to information and resources.
- Truthful and Transparent: We will advance a culture of honesty, clarity and trust.
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