Maryland law requires that, upon request, places of public accommodation are to keep closed captioning activated on any television that is in use during regular hours in any public area. Places of public accommodation are excluded from this requirement if (1) no television receiver of any kind is available in the public area or (2) Read the Rest…
Assistive technology is technology that provides Deaf or hard of hearing individuals with improved accessibility in various environments. As with any technology, assistive technology prices will vary and it is important to compare prices. Most devices can be found through a search engine online (i.e. Google) and some devices can only be purchased through mail-order Read the Rest…
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The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
Timely and Responsive: We will be proactive, take initiative, and anticipate your needs.
Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret and implement state policies and procedures.
Accessible and Convenient: We will continue to simplify and improve access to information and resources.
Truthful and Transparent: We will advance a culture of honesty, clarity and trust.