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Posts Tagged ‘deaf’

Resource Guide: Closed-Captioning

Maryland law requires that, upon request, places of public accommodation are to keep closed captioning activated on any television that is in use during regular hours in any public area. Places of public accommodation are excluded from this requirement if (1) no television receiver of any kind is available in the public area or (2)  Read the Rest…

Resource Guide: State Procurement of Sign Language Interpreting Services

Whenever using sign language interpreting services for Deaf and hard of hearing constituents, state agencies should always use certified interpreters to ensure that effective communication takes place between both parties and to protect entities from liability. Visual Communication Services Contract The state of Maryland has a contract with sign language interpreting agencies to provide interpreting  Read the Rest…

Resource Guide: Wireless, Streamlined Real-Time Captioning

CART, or Communication Access Realtime Translation, is a speech-to-text captioning service that provides live captions for Deaf and hard of hearing attendees at events, meetings, presentations, conferences, and more. Typically, the live captions are displayed on a screen while the presentation is shown on another, separate screen. Consequently, Deaf and hard of hearing individuals are required  Read the Rest…

Mental Health Services

If you are experiencing a life-threatening emergency, please call 911 or go to the nearest emergency care facility. Obtaining Mental Health Services Telehealth Mental Health & Rehabilitation Services directory Crisis Services directory Obtaining Mental Health Services To receive appropriate mental health services, ask for a referral from your insurance company or social service agency to  Read the Rest…

Resource Guide: Insurance and Financial Assistance on Hearing Aids, Cochlear Implants, and Audiology Services

Insurance Plans Financial Assistance FAQs Insurance Plans Fully-Insured Health Plans, HMOs, and Non-Profit Health Service Plans Maryland law requires fully-insured health plans, health maintenance organizations (HMOs), and non-profit health service plans to provide some coverage for hearing aids and audiological services for children. If your health insurance plan is a fully-insured health plan, HMO, or  Read the Rest…

Deaf Ecosystem

Deaf Ecosystem Due to systematic barriers in society ranging from inaccessibility to limited educational training opportunities, the ability to secure long-term, well-paying employment has been difficult for Deaf and hard of hearing Marylanders. More than 80 percent of the Deaf and hard of hearing population are either underemployed or unemployed. Deaf and hard of hearing  Read the Rest…

Deaf Business Summit

**To view the press release, please see: http://odhh.maryland.gov/press-releases/deaf-business-summit-2017/.** Tuesday, May 2, 2017 8:30 a.m. – 4 p.m. 100 Community Place (Conference Room A/B) Crownsville, MD 21032 The Maryland Governor’s Office of the Deaf and Hard of Hearing is hosting a business summit for Deaf and hard of hearing business owners in Maryland. The summit’s theme, Deaf Ecosystem: Maryland’s  Read the Rest…

Directory

Currently Accepting Applications and Under Construction The Maryland Governor’s Office of the Deaf and Hard of Hearing does not assume any legal liability for the accuracy, completeness, or usefulness of any information provided. Inclusion or exclusion of information does not constitute approval or disapproval. Please contact the listed agency or entity directly to determine if it meets  Read the Rest…

Resource Guide: Early Hearing Detection and Intervention

Early Hearing Detection and Intervention Early identification and early intervention are the keys to successful language development. If not detected early, studies have shown that children who are born Deaf or hard of hearing can have delays in speech, language, social skills, and academic achievement. It is important that all infants and young children have a hearing  Read the Rest…

Telecommunications

There is a wide range of voice, text, and video relay services and technologies that allow consumer choice of language and mode of communication to access the telephone network. To decide which device best suits your needs and preferences, please contact the Maryland State Department of Information Technology’s Maryland Relay service. Maryland Governor’s Office of  Read the Rest…

Legal and Self Advocacy

Legal and Self Advocacy There are many laws in place to ensure that people who are Deaf or hard of hearing are not discriminated against and have equal and full access to resources and services. Maryland Commission on Civil Rights About MCCR Maryland anti-discrimination laws for housing, employment, and public accommodations are enforced by the  Read the Rest…

Infants, Children, and Youth

Early identification and early intervention are the keys to successful communication development. If not detected early, studies have shown that children who are born deaf can have delays in speech, language, social skills, and academic achievement. It is important that all infants and young children have a hearing screening, which helps find children who are deaf. For  Read the Rest…

Independent Living

Independent Living centers are typically non-residential, private, non-profit, consumer-controlled, community-based organizations that provide services and advocacy by and for persons with all types of disabilities. Their goal is to assist individuals with disabilities to achieve their maximum potential within their families and communities. Maryland Governor’s Office of the Deaf and Hard of Hearing Resources Directories Virtual Directory NEW!  Read the Rest…

Emergency Preparedness and Fire Safety

Be Prepared Emergency preparedness involves planning for disaster before it happens. Make sure you know what dangers affect the communities where you live, work, and play and that you make a plan for when an emergency or disaster happens. 3 Steps to Being Prepared for an Emergency Creating an emergency plan that is right for  Read the Rest…

About Us

The Maryland Governor’s Office of the Deaf and Hard of Hearing The Governor’s Office of the Deaf and Hard of Hearing was established in October 2001 through legislation (Chapter 537 of the Acts of the 2001 General Assembly). In accordance with the State Government Article, section 9-2407 of the Annotated Code of Maryland, the office promotes  Read the Rest…

Legislation

During the legislative session, the Maryland Governor’s Office of the Deaf and Hard of Hearing is responsible for monitoring various bills that are introduced in the state legislature and may be of interest to Deaf and hard of hearing Marylanders. The office also ensures that the community remains informed of updates on hearings and votes  Read the Rest…

The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Office of the Deaf & Hard of Hearing. Click here to complete a three question customer experience survey.

Click here to view our FY19 Customer Service Annual Report.

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