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Events Calendar

Date Time Event Location Cost Information 11/1/2018 7:00 p.m. – 8:30p.m. Town hall meeting Baltimore Free TBA 11/15/2018 7:00 p.m. – 8:30 p.m. Town hall meeting Hyattsville Free TBA 12/10/18 2PM – 5PM Maryland Advisory Council on the Deaf and Hard of Hearing quarterly meeting [2-4] Town Hall meeting to follow Crownsville Free Main Conference  Read the Rest…

The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

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Click here to view our FY19 Customer Service Annual Report.